10x Operating Model Diagnostic™
Most technology projects fail because they start with technology.
We redesign how work actually runs first — so you never buy the wrong systems or AI again.
- Fixed fee
- 2–3 weeks
- Delivery guarantee
20-minute conversation · No pitch · No obligation
The real cost
$2m – $200m
What Australian organisations regularly lose through failed or half-implemented technology and AI projects.
Expensive platforms that sit half-used
Manual workarounds that never disappear
Compliance risk that stays hidden
Almost every vendor starts with the technology.
Almost no one starts with the operating model.
What makes this different
Work first.
Technology second.
- Not an AI discovery workshop
- Not a technology assessment
- Not a sales process dressed up as consulting
This is a structured 2–3 week engagement that does one thing only:
Redesigns how work should run in your organisation — before any significant technology or AI money is spent.
No one else in the Australian market leads with this.
Beyond process mapping
Already have a Business Analyst?
A good BA brings valuable process knowledge. The Diagnostic builds on that work — and challenges what should happen next.
Rather than gathering requirements for a system, we first ask whether that system — or any system — is the right next move. Your internal BAs remain part of the conversation.
Process-mapping scope
The 10x Operating Model Diagnostic
Process mappingMaps current processes
10x DiagnosticMaps how work actually runs, including workarounds and hidden costs
Process mappingDocuments the as-is
10x DiagnosticRedesigns the operating model across teams, sites and systems
Process mappingGathers system requirements
10x DiagnosticPrioritises commercial outcomes and risk reduction
Process mappingWorks within an agreed system scope
10x DiagnosticChallenges which systems and structures should stay
Process mappingProduces process documentation
10x DiagnosticDelivers a decision-ready plan with keep / stop / layer recommendations
Process mappingSupports the next implementation
10x DiagnosticTests whether technology is even the right next move
A BA maps the current process. We redesign the operating model so you don’t spend millions on the wrong technology.
What you receive
A decision-ready plan.
Not another slide deck.
- 01
Current State Map
How work actually flows today (not the official process)
- 02
Redesigned Operating Model
The new way work should run in your organisation
- 03
Friction & Risk Report
Exact points costing you money and creating compliance exposure
- 04
Keep / Stop / Layer List
Clear decisions on every system and process
- 05
Costed Roadmap
Expected savings and risk reduction with priorities
- 06
Technology Recommendation
Precise advice on whether any technology is required (including OpsSync)
What You Actually Receive from the 10x Operating Model Diagnostic
Six concrete deliverables, the investment and our guarantee — in a one-page guide you can share with your team.
The process
You stay in control
the entire time
01Week 1
Map the real work
We sit with the people who do the work and map the actual flows, workarounds, and hidden costs.
02Week 2
Redesign the model
We create and pressure-test the new operating model with your team.
03Week 3
Deliver the plan
You receive the final recommendations, roadmap, and clear next-step options.
Investment
$18,000 –
$35,000
Fixed fee · Everything included · No extra charges
The 2–3-week timeline assumes an agreed scope and timely access to your people, systems and information.
Our Delivery Guarantee
We agree the diagnostic deliverables before starting. If we don’t deliver them, we’ll put it right at our cost. If we still cannot meet the agreed scope, we’ll refund your diagnostic fee.
We can only offer this because the process works.
Is this for you?
Ready to change
the way work runs?
Construction, field services, transport, local government and care organisations that:
- Already have systems they cannot easily replace
- Have been burned (or nearly burned) by technology projects
- Want real capacity and risk reduction
Not another AI pilot.
If you just want another AI pilot or tool recommendation, this is not for you.
Begin with clarity.
The 10x Operating Model Diagnostic is the only way we begin working with new organisations.
It is deliberately designed as a low-risk, high-clarity first step.
Book Your 10x Diagnostic20-minute conversation to confirm fit. No pitch.